THIEAUDIO Voyager 3
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Ground Control to Major Tom
As with its elder brother, the Voyager 14, the inspiration for a more affordable in ear monitor came from our aspirations to set new bars as to what professional earphones can achieve. By optimizing the number of drivers to three balanced armatures, we effectively lowered the cost of the monitor, but maintained the sonic integrity of the Voyager 14 by utilizing the same comprehensive cross-over and tuning strategy. The Voyager 3 was designed specifically with musicians in mind, aiming for brilliant technicalities as well as a musical tuning. From a neutral reference tuning, the midline was elevated ever so slightly to achieve a more present and engaging vocal and instrument presentation. We also extended the treble reach to enhance the timbre and air of string and percussion instruments. With its emphasis on clear vocal and instrument articulation, and audiophile-standard detail retrieval, we set the Voyager 3 to be the ideal in ear monitor for the stage and everyday enjoyment.
A Perfect Seal for the Perfect Performance
We began our journey understanding how crucial a perfect fit is for on-stage performance. To ensure a perfect seal, we elongated the reach of the stem and the base to comfortably match every ear. Analyzing many human ear moulds, we adopted the perfect contours of the housing body to nestle along the outer cavity of the ear. The shell cavity is composed of medical-grade acrylic resin to sustain both comfort and safety. Our design effectively produces up to 32dB of noise isolation and is perfect for both the stage and busy daily commutes.
Sound Components for a Better Sound
We selected two of the American-made Knowles CI-22955 balanced armature drivers to cover the bass and midline independently in a three-way crossover system that utilizes a low-pass and mid-pass filter. The CI-22955 is one of the biggest single driver balanced armatures that Knowles provides, and its wide frequency range is perfect for utilization in the low-mid range. Our low-pass filter focuses all of the 22955’s energy in producing deep, impactful, and punchy bass, while the second 22955 driver is free to drive the midline. By integrating two of the same driver models for the low and mids separately, we achieved an extremely coherent low-mid presentation that is also free of frequency overlap. The trebles are handled by the gold standard Knowles ED-29869 balanced armature driver, and tuned with our high-pass filter to deliver silky highs that highlight the shimmer of instruments, without any piercing or shill overtones.
Technical Excellence Meets User Preference
The three balanced armature drivers and their three-way crossover are matched with two separate sound bores at the stem to further enhance the distinct frequency separation of the system. The integration of a low and high tuning switch then allows the user to adjust the level of the bass and treble to fit their personal musical preference. This mechanism is the same as that found in the flagship Voyager 14 model, and allows up to four different tuning implementations to match every user. Now that’s what we call flexibility!
Ultra-pure Replaceable Cable
The final component of the Voyager 3 was finding a high-quality cable that is fit to deliver the perfect sonic properties of this unit. We decided on an ultra-pure eight-core silver-plated OCC copper cable that utilizes a 2-pin connection. The soft cable is comfortable for both long on-stage performances as well as listening sessions. The utilization of a 2-pin connector (which we believe is better in longevity compared to standard MMCX connectors) also means you can swap out the cable with any other cable of your liking, thus effectively elongating the life of the Voyager 3. Voyager 3, it’s your start to a new adventure!
Technical Details
Shipping FAQ
Which countries do you ship to?
We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping. You may clarify with our team to see whether Standard Shipping is available to your country.
*Note: We can only do Standard Shipping for the UK, India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping via DHL Express is 10-35USD depending on your country. If your order is over 200USD, DHL Express Shipping is free*.
*For some countries, DHL Express is only free for orders above $239USD. Large items such as headphones (e.g. THIEAUDIO Phantom) are exceptions as well.
Shipping fees exclude import taxes or processing fees that might be applicable for your country. THIEAUDIO is not responsible for any form of such fees.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-3 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country and its customs. The duration for transit is something beyond our control. THIEAUDIO will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
- First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
- For orders below $50USD, you may either opt for a one-time reshipment of the parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
- For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
- Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situations:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. THIEAUDIO will only refund the amount of your order after deducting the shipping cost incurred.
How do I get help for my order?
For faulty/missing items, please send an email to support@halothemes.com to process the warranty. In your email, please choose an appropriate Subject Title. Kindly include your Order Number, and state your issue clearly. Please also attach photographs/videos as “proof”, if any. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
THIEAUDIO will not be responsible for parcels that have been damaged during the delivery process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, AnserX, and Yun Express
- Express Shipping: DHL Express, FedEx, and SF Express
